Important Information Before and After You Come to Get Your Pet Groomed
We are entering phase 3 after the Corona Virus (Covid-19) quarantine, we will still rules we to follow the social distancing rules.
If you or someone in your household is sick please do not enter the facility, please call to cancel your appointment. I would greatly appreciate this and all the guidelines we've put into place to be honored for I am a diabetic and my husband is in his 70's, diabetic, and was recently diagnosed with heart issues last year, and we cannot afford to contract the COVID-19 but we differently want to serve you and your pet(s).
WE ARE BACK INDOORS FOR SERVICE.
Please Adhere to the following guidelines. If you cannot follow our rules for your safety, health, and well-being including mine and my team members we may have no choice to make decisions that we may have to make, which means you could be subject to be rescheduled or asked to never return again.
Unfortunately, I would like to go back to the old ways of letting pets socialize but I cannot, we still have to socialize the pets too. So we still have to continue our scheduling to take the dogs right from the door to the tub. Grooming times are variable and sometimes difficult to complete as they used to be.
ONE PERSON PER HOUSEHOLD IN THE
LOBBY AT A TIME.
EVERYONE IS TO WHERE FACE COVERINGS
✔ DO NOT Cross blue tape lines
✔ No one is allowed to wait in our lobby area just at check-in.
✔ Please be on time for your appointments, for time being we are only giving a 5-minute window before and after check-in time.
★ If you are too early you will be asked to wait outside or in your card.
★ If you are too late you may be asked to reschedule.
✔ Please remove your pet's collar/harness/leash and replace it with one of our kennel leads.
✔ Attach the lead to the front counter pet tie up hook.
✔ Please DO NOT arrive early to pick up! No exceptions. Wait till you are called by us for pick up. If you arrive ✔ early you may end up paying for an incomplete groom and your pet being sent home unfinished.
Unfortunately, we had to place stricter guidelines, for now, but if someone came in to check on us and we are found not doing things correctly in sanitation and the other guidelines by the CDC we could be asked to re-close our doors.